Workflow Assessment for Health Information Technology (IT)

Workflow Assessment for Health Information Technology (IT)


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Workflow Assessment for Health Information Technology (IT)

Concept Summary

The management in the organization I work for applies workflow sequences for taking care of patients. Activities are normally carried out in a specific order to facilitate efficiency in providing care to patients. However, there are certain concepts that can be used to redesign the organization workflow and increase its efficiency. Three of these concepts include the e-workflow management systems, interactive patient programs, and real time location systems (Aalst & Hee, 2007). In terms of workflow management systems, this concept can help my organization to increase activity efficiency through information collection from several sources, and integrate it into a final report. This report provides relevant information for improving health care since the information is from diverse sources, and the conclusion is chosen from the best alternative.

The interactive patient programs tool is a good means of monitoring the progress of the patient and facilitates detection of an acute event upon its immediate onset. Applying this concept in my organization would facilitate feedback with the patient and related parties. Hence assists in altering or re-evaluating the workflow process. Evaluating the exchange of data between the patient and personnel would be beneficial since the nursing practice applied in my organization is based on research evidence. The third concept, real time location systems, involves implementing a system that would allow the organization to locate, patients, staff, and equipment. This concept would allow convenience within the hospital through fast identification of subject location. Ultimately, these concepts can be applied in my organization as a means of contributing to the IT impact on health care safety and quality (Aalst & Hee, 2007).

Article Summary

I chose to review an article based on transforming health care system and practice to ensure successful implementation of health information technology by Carlos Roberto Jaen. The article attempts to study the importance of transforming health care and system practice when an organization plans to implement IT while administering health services. In this regard, the author was able to establish that the successful implementation of health information technology calls for an informed understanding of the fundamental processes that execute specific functions, willingness to change and map these functions into adapting to other systems. Additionally, it is imperative to commit towards making space and time required by key stakeholders in order to make possible the necessary system adaptations.

The human capital necessary for implementing the health information technology successfully may not be always available (Jaen, 2011). Hence, changing management support and technical support is necessary, mainly from resources beyond the practice. Primarily, health information technology is designed to support clinical operations, and in particular, primary care functions associated with prioritizing, personalizing, and integrating care throughout the functions that range from mental health, prevention, family care, and chronic illness.

Technology Impact on Workflow

Ultimately, monitoring the influence of technology on the organizational workflow is mainly conducted with a view of investigating the influence of newly applied information technology in the health system. It is imperative that the organization investigates whether it is achieving its goals by applying new measures and strategies regarding IT and health care. Monitoring this progress hence allows making appropriate changes (Cichocki, 2008). If the applied technology or changes have not achieved their goals, monitoring this progress will allow the organization to detect this and makes necessary adjustments. Additionally, monitoring the effect of technology on workflow allows for efficient and effective information technology functions.


Aalst, W, & Hee, K. M. (2007). Workflow management: Models, methods, and systems. Cambridge, Mass: MIT Press.

Cichocki, A. (2008). Workflow and process automation: Concepts and technology. Boston: Kluwer Academic Publishers.

Jaen, C. R. (2011). Successful health information technology implementation requires practice and health care system transformation. Annals of Family Medicine, 9, 5, 388-389.