WhatsApp officially rolls out it’s new Business app which is currently available for free on the selective market, including U.K, U.S, Indonesia, Italy, and Mexico.
This app is specially designed for smaller business to connect better with their customers.WhatsApp Business allows enterprises to create a Business profile with valuable information like a description, address, and contact information, email, and website. WhatsApp Business enable the business to quick replies that provide fast answers to common questions.According to WhatsApp you can install both app WhatsApp Business and WhatsApp Messenger on the same phone, and register them with different numbers.
What features WhatsApp Business is going to offer?BUSINESS PROFILEEnterprises can create a profile for their business which helps customers to find useful information like Business website, location, or contact information.BUSINESS MESSAGING TOOLSWhatsApp Business app offers a feature of quick replies that provide fast answers to common questions of your customer and allow business to send Away messages to indicate that you’re away.LANDLINE/FIXED NUMBER SUPPORTWhatsApp Business App allows business to use this app with a landline (or fixed) phone number and allow customers to send the message to you on that number.RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESSWhatsApp Business and WhatsApp Messenger both application can be used on the same smartphone by business, but every app should need to be registered with the different phone number.WHATSAPP WEBThis application can be used from your Browser which helps business to respond to your customers more efficiently.
This application offers other features too like message statistic which allow business to access the important metrics such as how many of your messages were successfully sent, delivered and read.If you want this App for your business, you can download from the Google Play Store if you reside in U.K, U.S, Indonesia, Italy, or Mexico.
Rest of the world have to wait a little bit more till the release of this app in their countries.