Section1: Identifying InformationBrianna Interviewed Shelta Webb, who is the Multicultural Director of Education Program and the advisor of the Rainbow Alliance at the California University of Pennsylvania. Sheleta professional training included at Bachelors in Social Work at Calu and she also received her master of Secondary Education in Social Studies. Another training, her experiences in her position is attending professional developments dealing with the LBGQT+ issues and attending cultural workshops and conventions on topics dealing with diversity, LBGQT+ issues, and poverty. She has twenty plus years of training dealing with diversity and LBGQT+ issues she graduated college 1994 and has been employed at Calu. She serves problems such as LGBTQ students having trouble coming out to their parents and what steps to take to do so. Sheleta also helps students that are dealing with racial biases and help them face prejudice of other people. She also goes to conventions dealing with education programs so she can keep updated on the newest techniques and be knowledgeable to deal with specific issues. Services that she provides is helping students with issues that they are having, such as being racially discriminated against and what actions to take and how to deal with these racial injustices. Shelta also helps LBGQT+ to be able to come out and give them information such as LBGQT+ groups to talk to and steps to take if they are worried about judgment. Knowing what makes you the person that you are will help you to use your ethics and moral characters when talking to a client. Being able to be flexible when a client needs you even if you are busy it is important to let the client know that you care and are willing to take time out of your day to talk to the client. If you don’t know issues or have a question about what to do, it is important to talk to your supervisors about these issues and to get advice that will help your client. Section 2: Practice Perspective Brianna asked Sheleta what professionalism means to her and she said it means everything to her, she talked about genuine authenticity being a living model and doing right by people so people can look up to you and follow your guidance in life. She also talks about it how you interact with individuals it is being respectful and separating issues from the human being and being able to help them no matter the circumstances. Taking work seriously is a part of professionalism make a mistake or if something doesn’t go over as you need to, you need to responsibly and to make the mistake right. Professionalism she also tells Brianna is about following social principles when talking to a student and keeping a professional environment and being careful of the relationship turning into a friendship. Brianna asked her the question what does it take to be effective with clients and she said you must meet the client where they are and help them with obstacles that they are facing and to build a connect with students by listening and giving them services and resources to help them to overcome these issues and for the students to feel safe when coming to her with these problems and being able to confide her. Also keep updated on their world being knowledgeable about racism, diversity and the LGBTQ problems that students face because information changes every day and it is important to know what you are talking about so the client can trust you. It is important to look at the individual not making their problem the one thing that they are, you need to collect all the information about that person and treat them respectfully and not judgmentally. The advice she gave Brianna is being able to be open-minded with a situation and to withhold opinions that may affect your relationship with your client and to put a halt in any growth that you made with your client. What it takes to be effective with clients is to keep their information private and giving them a safe place to talk with and not to gossip about clients to other people in the workplace. Talking to clients about social injustices that they faced and knowing about the social structures that are in place that affected prejudices on an individual. Sheleta said to always to try to help the client anyway possible like supplying them with resources, services, and knowledge that could help them overcome their situations. Additional questions that Brianna asked Sheleta are what is the most difficult part of being a social worker, she said having a lot of paperwork that you must be very specific when it comes to client information and being able to write down what you did every session you meet with a client. Sometimes there is so much paperwork to keep up with and so many caseworkers to look after it is hard to keep up and to be able to help every client fully. Other questions that I asked her are what is the most complicated part of dealing with college students is that they are the young idealist that think they can change the world in one day and it is hard being a social worker telling them the realities and hardship that life throws at them. Is also teaching college students that if they don’t like the job that they are working then they need to change jobs occupations that you are happy working with. Section 3: Conclusions Key attitudes and behaviors that a social worker such have her service, dignity, and worth of an individual, social justice, fairness, and respect. The social worker is that serving others is the most important thing and to put the client’s needs above oneself. If you don’t know how to handle a situation you should go to your supervisor to help the client’s best interest. Dignity and worth of an individual is another important social worker value that they should uphold is to value every human life and too regardless of ethic, race, culture, and background of an individual. It is also withholding biases that could potentially harm your client and to be neutral in the situation. Another quality a social worker should have is social injustice and they enter this profession to be fair and just no matter religion, cultural, race, and ethic to help unprivileged people such as homeless, and who are struggling. As a social worker, you also need to give your client the right to self-determination even if you think you know what is best for your client. Fairness is also an important aspect it is to treat every fair and to give everyone the same opportunities and provide everyone with the services and resources. It is important to respect your client even if you don’t agree with their decisions or life choices that will affect their lives, it is important to separate the problems from the person. Brianna was surprised most about the social work profession is that you must maintain a professional manner in your outside life and uphold social worker values when making decisions. Another thing that surprised me was a social worker must be competent and must know your area of expertise and you don’t go above your expertise and stay in your level of competence when talking to a client so you don’t mislead them. The social worker isn’t a professional that Brianna can see herself doing, she wants to be a mental health counselor which has a lot of the same values as a social worker.