My policies, laws, regulations, billing, and coding, etc.

My plan for professional development in Healthcare Administration has begone by taking this step on furthering my education in the field of Healthcare Administration. It’s been a dream of mine to work in the healthcare industry to try and change how treatment and services are rendered to patients. There are several principles and theories on how to be successful leader in the field of healthcare, but I was raised to lead by example. To be effective as a healthcare administrator education is the most important goal. To learn all aspects of the healthcare system and how it works. Healthcare is always changing and so is their policies, laws, regulations, billing, and coding, etc. New technology is always evolving and new treatments, and procedures are continuously being introduced. So, to be successfully as a healthcare Administrator it’s our job to stay educated and updated on what’s new in the field of healthcare. My vision for success is to run a facility where individuals feel comfortable and safe when they are sick or ill. Our facility needs to not only think about the tasks that are at hand but the system as well. Having strong relationships with our medical professionals as well as with the patients, public, and its board members assists in scrutinizing over policies, procedures, and making decisions. I was taught to think outside the box and look at every aspect of how something can be done and to be a true and successful leader one should utilize a little of each leadership style throughout their course of their career. Honesty and integrity are a must when working in any field and sharing ideas or intentions when making decisions regarding policies, and procedures should not be withheld from others, nor should they be unheard from others either. Accountability is the biggest error in most unsuccessfully businesses and relationships and as a leader, you must be accountable for mistakes that you make that could or have affected the business. Teamwork is essential, and trusting your staff is very important in being productive, as well as ensuring they stay updated and educated. Time management is very important to ensure that the operation is running smoothly. This is a huge problem in the healthcare industry especially for patients and something I hope to improve, so as I continue my education I hope to gain the knowledge and experience to accomplish my goals of being a successful leader as a Healthcare Administrator.

Upon entering my career of a Professional Healthcare Administrator, I would choose to work at my local community hospital which is a non-profit organization. Our local community hospital is a somewhat large hospital that provides quality care to its local community members and has extended its services out to other areas, but has become less about its patients on many levels. It currently needs some upgrading and newer more modernized renovations to appeal to the younger generation. It sits within a city filled with crime. The hospital is profited by its board members, employees, volunteers, patients, and donors. Most funding is issued through donations, fundraising, charities, grants, cash payments, and through insurance whether private or through state funded.  Without the support of its community, volunteers, and employees the hospital would not be able to provide the much-needed care it provides to its patients. Most of the hospitals finances are paid through private or government funded insurance companies such as Medicaid and Medicare. Somewhere down the line of serving healthcare to our community quantity has become a prior over the quality of its services. As the Healthcare Administrator of this hospital it would be my job to provide quality healthcare. Meaning patients would receive quality care and services. Seen within an appropriate amount of time. This is a huge problem within many health care facilities. Patients should not have to wait hours to be seen even if their situation is not life-threating. Employees should greet their patients and be kind and courteous to their needs. Nurses should not be over-worked or over whelmed because this jeopardizes the quality of care a patient is receiving and could lead to severe medical errors. Physicians needs to be more understanding and listen to their patients complaints, and understand why they are there. Another concern is the rise in addiction and physicians need to be more aware of the signs that a person maybe struggling with an addiction and looking for a prescription for narcotics. As healthcare professionals whether we are doctors, nurses, or healthcare Administrators we must listen more effectively to the needs of those we serve. It’s the reason we are there. To ensure that everyone’s needs are being met, and that each patient is being treated with the upmost care possible. We also must remember that we could not provide such quality service without our stakeholders and t keep them happy we need to keep them updated, use active listening to their thoughts and ideas. Also involve them in target events such as charitable events, community functions etc. Communicate effectively with the stakeholders, keep them updated and conduct surveys to get their opinion or ideas on new ways to improve our services. We must remember that our patients are the core of our business and to be successful we need to make sure that their visit with us makes them feel safe and secure enough to return when they need our services.

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Here at our facility we strive to provide our community and patients with the utmost quality of care whether insured or uninsured. Here our professionals are trained and qualified to adhere to the needs of the patient. We want your stay here to feel like the comforts of home. We are diverse and recognize the many wonderful cultures many of our community’s members hold dear. Our facility provides the newest and most advanced medical technology and procedures to ensure that you are receiving the best compassionate care.

Our facility is based on very strong core values

·         Quality

·         Integrity

·         Equality

·         Accountability

·         Professionalism

·         Leadership

·         Respect

·         Teamwork

This mission statement itself speaks for the stakeholders because they are the foundation of the facility. It is our physicians, employees, volunteers, patients, and donors who are the ones who make this possible. Without their generosity patients would not be able to receive the care necessary to be healthy. Through reaching out to the community and raising awareness, and offering preventive information is how we communicate our mission to the stakeholders.