Q 1.1 Explain what reflective practice is?
A 1.1 Reflective practice is when you look over an action, evaluate the action and discover what you can learn or change about your actions to improve them and better your personal and professional development. Reflective practice is looking at it from different perspectives and seeing if you could make any positive changes. Reflective practice can increase confidence and encourage you to become a more proactive professional. Reflective practice in the social care setting should help to improve the quality of care you give. Reflective practice is not always about looking for the negatives in your work it can also be looking at the positives of your work. When using reflective practice we will always look back on any changes to decide if they are working or can be improved again.

Q 1.2 Explain the importance of reflective practice in continuously improving the quality of service provided?
A 1.2 Reflective practice is important in order to ensure that high standards are always met. Reflective practice should be met continuously as circumstance, environments, and people can change. In order to reflect you must be continuously aware of approaches used and how they can be changed or developed to improve the services you provide. Continuously reflecting practice benefits both practitioners, service users, staff and management. Without reflection the working link between each experience is lost and therefore left underdeveloped. Also we would not be meeting the service users’ needs and putting the service user at the centre of our care.

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Q 1.3 Explain how standards inform reflective practice in adult social care?
A 1.3 Standards inform reflective practice by setting care workers guidelines, policies, procedures and legislation to follow throughout their work whether set by government or regulatory bodies, standards are a level we should hope to achieve or improve by using reflective practice. Standards are set to ensure that everyone is working at the same level and treated equally.

Q 1.4 Describe how own values, belief systems and experiances may affect working practice?
A 1.4 Your own values, beliefs and experiences can help your working practice in a positive way or it can have a negative effect on your working practice. It is important to have a balanced view on all situations. A negative effect on your working practice could be if you find your values, beliefs and experiences cannot be taking away from the situation then you could get yourself into trouble by not understanding a cultural difference and taking your personal views into the situation. This could lead to a warning or dismissal. A positive effect on your working practice could include your own values, beliefs and experiences may help you to resolve a developing problem.

Q 2.1 Explain how people may react and respond to receiving constructive feedback?
A 2.1 When receiving constructive feedback some people may react badly and see it as a criticism of their work they may become angry, defensive, become anxious, and look for reassurance. Some people may see it as a positive to enable them to develop their skills, may give them a confidence boost or they may appreciate another person’s views and take on board and agree with their feedback. When receiving constructive feedback we should remember that we are care workers and services can always be improved to provide the best level of care possible.

Q 2.2 Explain the importance of seeking feedback to improve practice and inform development?
A 2.2 Feedback is important to develop our own skills and abilities as well as improving the care services we provide. It also gives us another person’s perspective of how they carry out their roles and responsibilities. As well as allowing us to all work together as a team and help each other to improve services. Feedback is always good to consider what changes to procedures, policies, staffing and practice can be made. Feedback is a good way to find out how you are performing in your role, it will also indicate where you may need to improve. It can also raise self-esteem and improve staff morale. When seeking feedback it is important to show that you are willing to listen and learn from others and that you are willing to improve continuously.

Q 2.3 Explain the importance of using feedback in improving own practice?
A 2.3 Feedback in improving your own practice is important to improve your development throughout your job role as it helps you to see your strengths and weaknesses, allows you to set development goals and targets to improve your strengths and weaknesses and general goals and targets that you would like to achieve. Using feedback in improving you own practice also enables you to improve confidence, skills and abilities, understand when you are performing well within your role. Feedback helps improve own practice in many different ways and is always good to receive to make sure your providing the best service for your services users and colleagues, this will also outline what is expected of you throughout your role. You must show that you practice is meeting individuals needs and expectations. Using feedback to improve practice can enable you to develop new approaches and ways of thinking.