As news made headlines PlayStation had been a victim of an illegal network intrusion between the dates April 17 and April 19, 2011, that resulted in the compromised information of PlayStation Network and Qriocity account users. In reaction to this intrusion and steps to remediate, Sony has Temporarily turned off PlayStation Network and Qriocity services. SONY values your privacy and rues that it happened
SONY is conducting a thorough review of the potentially affected systems and accounts and will alert you if there are any developments made. As a part of the remediation plan, Sony has taken additional security measures to avert any subsequent attacks and to protect the privacy of Sony’s valued stakeholders and customers. SONY is consistently working with credit card suppliers and law enforcement to make sure the incident is being appropriately confronted.
As the investigation is still ongoing, we have accumulated that the network intrusion resulted in data theft and the person behind it is most likely have access to any information provided by account holders and customers, that may include name, billing address, email birthdate, PlayStation Network and Qriocity account password and login, Although there is no solid evidence that confirms credit card details were also gained, there is definitely a possibility of it. SONY ensures to keep you updated with any advancements made in investigating the incident, and stay tuned on news channels and Sony blogs for the same.
We request you to be cautious with any fraudulent and spam emails that may come through as SONY will not be contacting you in anyway. We also request that you do not respond to any emails that request for any confidential information. And for your security, we request you to be alert and to monitor your bank statements to not be oblivious if any unauthorized purchases have been made as a result of data theft.
SONY has set up helplines that are accessible for any queries that concern that you have regarding your personal accounts.
SONY is grateful for your time and patience and assures you the issue will be resolved at the earliest. SONYs teams are working steadily to ameliorate the process, and have the services up and running soon.