1.0  Introduction
of The Body Shop:

 

According to Kent & Stone
(2009), the Body Shop’s first outlet was opened in UK, Brighton, in 1976, to
offer a scope of 25 home-made and hand-mixed naturally health and beauty
products or cosmetics. It rapidly created a good impression to customers or
consumers and were willing to pay for environmentally friendly products and the
organization extended to accomplish a global network of more than 2,000 outlets.
Today the body shop is selling over 300 products and there are more than 2500
stores worldwide. However, since March 2006 the body shop was sold to L’Oréal and L’Oréal now owns the organization (Purkayasth
& Fernando, 2007).

2.0  Unethical
Business Practices or Scandals Done by The Body Shop and Its Effect on
Stakeholders:

As it was stated on The Body Shop international plc (2016),
sources its ingredients just from providers or suppliers who don’t test their ingredients
on creatures or animals and in 1989, it was the main beauty care products company
that started a crusade to stop animal testing in beauty care products. However,
in 2006, L’Oréal still tested new ingredients on creatures (The Guardian 2006)
and this caused a great deal of disarray and uncertainty from the clients to
the organization. In March 2014, clients were mistaken again for body shop in
light of the fact that per Chinese law, items can be randomly selected from the
racks or shelves and tried on creatures, all beauty care products that are
manufactured in another country must be tested on creatures before being made
accessible to customers, Choice Article (2014). Their items in duty- free
stores were at a risk for their items to be randomly tried, the Body Shop removed
the greater part of its items from Chinese air terminals straight after the
article was distributed. That implies the company knew it achieved something
inaccurately. Before offering its items in Chinese airports, the Body Shop
should have first checked if the duty-free items were at risk of being randomly
tried on animals.